NHS Travel

Free travel on bus and tram

From Friday 3 April until further notice, NHS staff can travel on most bus and tram services in the West Midlands Network Area for free. 

Just show your NHS ID to the driver or conductor when getting on board. Free travel is also available to key workers children travelling to school by showing the letter confirming they are a key workers child. 

Available on all West Midland Metro services

Bus Operators offering free travel: National Express, Diamond, Banga, Claribels, Coventry Community Transport, Evergreen (Thandi), Johnsons, Kev’s Cars, Landflight, Select Bus, Travel De Courcey, Walsall Community Transport.

Check the latest service information here. 

Free shuttle services from park and ride sites 

Free shuttle services or services on-demand in some locations, will be operating from some of the regions park and ride sites, or key rail and Metro stations to support hospital staff getting to and from work.

  • To ensure social distancing each shuttle will carry a maximum of 2 passengers.
  • Shuttles will move between the pickup point and the NHS site regularly during stated operating hours. For services on demand, hospital staff are requested to call our dedicated telephone number, provided in the section below next to each applicable site.
  • Pick up and drop off locations will be the same in both directions
  • These shuttles and demand responsive services will complement the existing public transport network. Use rail or Metro services to connect you to other pick up points.
  • Public transport and Timetable information available here.
  • Depending on demand we may increase or decrease service levels.
  • Services are only available for hospital workers and are not for the general public's use. Please carry a hospital or contractor pass as they may be requested.
  • Free parking is available at all other Transport for West Midlands managed Park and Ride sites. Full list of sites available here.
  • Why not cycle to the nearest station and park your bike at one of our cycle storage hubs? Find other ways of how you can stay active while practising social distancing here.

Below we have listed each site to which we will provide shuttle services:

Please note that on Bank Holiday Friday 8th May and Bank Holiday Monday 25th May only the services below will all finish at 8pm. All other days and times of operation remain the same as detailed below.

Ann Marie Howes Centre, Sheldon

Free Parking Location: Lea Hall Park and Ride, B33 8JX and Marston Green Park and Ride, B37 7AD

Operating: On Request 7am – 10pm, Monday – Saturday. Please call 0330 053 8149 to request a journey. Please give us as much notice as possible that you’d like to travel. 

Pick Up/Drop Off – Lea Hall: Bus stop on station forecourt

Pick Up/Drop Off – Marston Green: Bus stop on station forecourt

Drop Off/Pick Up – Ann Marie Howes Centre: Platt Brook Way

 

Alternative Bus:

From Lea Hall - National Express West Midlands bus service 72

From Marston Green - National Express West Midlands bus service 72

Ardenleigh Hospital, Birmingham

Pick up location: Erdington Rail Station, B23 6UB and Chester Road Station B73 5JW

Free Parking Location: Chester Road Park and Ride, B73 5JW

Operating: On Request 7am – 10pm, Monday – Saturday. Please call 0330 053 8149 to request a journey. Please give us as much notice as possible that you’d like to travel.

Pick Up/Drop Off – Erdington: Bus stop on Station Road.

Pick Up/Drop Off – Chester Road: Station entrance on Green Lanes.

Drop Off/Pick Up – Ardenleigh Hospital: Kingsbury Road, Spring Lane Bus Stop

Barberry Centre, Birmingham

Free Parking Location: Selly Oak Park and Ride, B29 6SR

Operating: On Request 7am – 10pm, Monday – Saturday. Please call 0330 053 8149 to request a journey. Please give us as much notice as possible that you’d like to travel.

Pick Up/Drop Off – Selly Oak: Station Entrance. 

Drop Off/Pick Up – The Barberry Centre: Main Entrance.

Birmingham Children’s Hospital

Pick Up Location: Birmingham New Street Station, B2 4QA

Operating: On Request 7am – 10pm, Monday – Saturday. Please call 0330 053 8149 to request a journey. Please give us as much notice as possible that you’d like to travel.

Pick Up/Drop Off – Birmingham New Street Station: Smallbrook Queensway, by bus stop NS1.

Drop Off/Pick Up – Children’s Hospital: Upper Corporation Street, bus stop CS2.

Click here to view a guide to travel to/from the hospital on public transport.

Birmingham Dental Hospital, Birmingham

Free Parking Location: Selly Oak Park and Ride, B29 6SR

Operating: On Request 7am – 10pm, Monday – Saturday. Please call 0330 053 8149 to request a journey. Please give us as much notice as possible that you’d like to travel.

Pick Up/Drop Off – Selly Oak: Station Entrance. 

Drop Off/Pick Up – Dental Hospital: Pebble Mill Road.

 

City Hospital, Birmingham

Pick Up Location: Winson Green Metro Stop, B18 4QQ

Operating: On Request 7am – 10pm, Monday – Saturday. Please call 0330 053 8149 to request a journey. Please give us as much notice as possible that you’d like to travel. 

Pick Up/Drop Off – Winson Green:  11A Handsworth New Road bus stop

Drop Off/Pick Up – City Hospital: 11A Aberdeen Street bus stop    

Alterative Bus: National Express West Midlands bus service 11A towards City Hospital; and National Express West Midlands bus service 11C back to Winson Green Metro stop.                          

Enki Medical Centre, Orsbourn House, Birmingham

Pick Up Location: Winson Green Metro Stop, B18 4QQ

Operating: On Request 7am – 10pm, Monday – Saturday. Please call 0330 053 8149 to request a journey. Please give us as much notice as possible that you’d like to travel.

Pick Up/Drop Off – Winson Green: 11A Handsworth New Road bus stop.

Drop Off/Pick Up – Enki Medical Centre:  Villa Road, Soho Road Bus Stop

Good Hope Hospital, Sutton Coldfield

Free Parking Location: Sutton Coldfield Park and Ride, B73 6AD

Operating: Shuttle Service 7am – 10pm, Monday to Saturday.

Pick Up/Drop Off – Sutton Coldfield:  Station Entrance 

Drop Off/Pick Up – Good Hope: Bus stop on Rectory Rd.

Click here to view a guide to travel to/from the hospital on public transport

HMP Winson Green, Birmingham

Pick Up Location: Winson Green Metro Stop, B18 4QQ

Operating: On Request 7am – 10pm, Monday – Saturday. Please call 0330 053 8149 to request a journey. Please give us as much notice as possible that you’d like to travel.

Pick Up/Drop Off – Winson Green: 11A Handsworth New Road bus stop.

Drop Off/Pick Up – HMP Winson Green:  Winson Green Road, Winson Green Prison Bus Stop

Alternative Bus: National Express West Midlands, bus service 11A towards prison stop; and National Express West Midlands, bus service 11C back to Winson Green Metro stop.

Manor Hospital, Walsall

Free Parking Location: Wednesbury Parkway Park and Ride, WS10 7DD

Operating: Shuttle Service 7am – 10pm, Monday to Saturday.

Pick Up/Drop Off – Wednesbury Parkway: Leabrook Road North, Outside Station Entrance.

Drop Off/Pick Up – Walsall Manor: Bus stop on hospital grounds.

Click here to view a guide to travel to/from the hospital on public transport

Mary Seacole House, Birmingham

Pick Up Location: Winson Green Metro Stop, B18 4QQ

Operating: On Request 7am – 10pm, Monday – Saturday. Please call 0330 053 8149 to request a journey. Please give us as much notice as possible that you’d like to travel.

Pick Up/Drop Off – Winson Green: 11A Handsworth New Road bus stop.

Drop Off/Pick Up – Mary Seacole House:  Lodge Road, Musgrave Road Bus Stop

Alternative Bus: National Express West Midlands, bus service 101.

Moseley Hall Hospital, Birmingham

Free Parking Location: Selly Oak Park and Ride, B29 6SR

Operating: On Request 7am – 10pm, Monday – Saturday. Please call 0330 053 8149 to request a journey. Please give us as much notice as possible that you’d like to travel.

Pick Up/Drop Off – Selly Oak:  Station Entrance. 

Drop Off/Pick Up – Moseley Hall: Roundabout at hospital entrance.

Alternative Bus: National Express West Midlands bus services 1, and 63

New Cross Hospital, Wolverhampton

Pick up locations: Wolverhampton St Georges Metro Stop and Wolverhampton Rail Station

Operating: Shuttle Service 7am – 10pm, Monday to Saturday.

Pick Up/Drop Off - St Georges Metro Stop: Bus stop AJ, next to stop.

Pick Up/Drop Off - Wolverhampton Rail Station: Communal area at Cornhill.

Drop Off/Pick Up – New Cross Hospital: Patient Visitor Car Park 2.

Click here to view a guide to travel to/from the hospital on public transport

Newbridge House, Birmingham

Pick Up Location: Small Heath Rail Station, B11 2PN.

Operating: On Request 7am – 10pm, Monday – Saturday. Please call 0330 053 8149 to request a journey. Please give us as much notice as possible that you’d like to travel.

Pick Up/Drop Off – Small Heath: Small Heath Station Bus Stop, Golden Hillock Road

Drop Off/Pick Up – Newbridge House: Hob Moor Road, Monica Road Bus Stop

NHS Nightingale Hospital, NEC

The NHS Nightingale Hospital at the National Exhibition Centre is serviced by both bus and train.

By Bus

National Express West Midlands bus route X1 which runs between Birmingham City Centre and Coventry City Centre via Birmingham International station/airport.

National Express West Midlands bus route X12 which runs between Birmingham City Centre and Solihull via Birmingham International station/airport.

By Train

The nearest station is Birmingham International which is a short walk from the NEC complex.

NEC shuttle buses

When operational will run from Birmingham International bus station to the NEC Complex.

For more detailed journey planning information please use our Journey Planner and search for 'NEC'.

Norman Power Centre, Birmingham

Pick up location: Five Ways Rail Station, B15 1QA

Operating: On Request 7am – 10pm, Monday – Saturday. Please call 0330 053 8149 to request a journey. Please give us as much notice as possible that you’d like to travel.

Pick Up/Drop Off – Five Ways Rail Station: Bus stop at the station entrance.

Drop Off/Pick Up – Norman Power Centre: Ladywood Social Club bus stop on Middleway.

Bus Alternatives: National Express West Midlands bus services 8C, 80, and 80A.

Northcroft Hospital, Birmingham

Pick up location: Erdington Rail Station, B23 6UB and Chester Road Station B73 5JW

Free Parking Location: Chester Road Park and Ride, B73 5JW

Operating: NEW SERVICE FROM MONDAY 20TH APRIL – On Request 7am – 10pm, Monday – Saturday. Please call 0330 053 8149 to request a journey. Please give us as much notice as possible that you’d like to travel.

Pick Up/Drop Off – Erdington: Bus stop on Station Road.

Pick Up/Drop Off – Chester Road: Station entrance on Green Lanes.

Drop Off/Pick Up – Northcroft Hospital: Northcroft Hospital Bus Stop.

Bus Alternative: Claribels, bus service 600.

Oleaster, Birmingham

Free Parking Location: Selly Oak Park and Ride, B29 6SR

Operating: On Request 7am – 10pm, Monday – Saturday. Please call 0330 053 8149 to request a journey. Please give us as much notice as possible that you’d like to travel.

Pick Up/Drop Off – Selly Oak: Station Entrance. 

Drop Off/Pick Up – The Oleaster: Main Entrance.

Perry Tree Centre, Birmingham

Pick up location: Erdington Rail Station, B23 6UB and Chester Road Station B73 5JW

Free Parking Location: Chester Road Park and Ride, B73 5JW

Operating: On Request 7am – 10pm, Monday – Saturday. Please call 0330 053 8149 to request a journey. Please give us as much notice as possible that you’d like to travel.

Pick Up/Drop Off – Erdington: Bus stop on Station Road.

Pick Up/Drop Off – Chester Road: Station entrance on Green Lanes.

Drop Off/Pick Up – Perry Tree Centre: Dovedale Road bus stop.

Bus Alternative: National Express West Midlands bus service 96.

Queen Elizabeth Hospital & Women's Hospital, Birmingham

Free Parking Location: Selly Oak Park and Ride, B29 6SR

Operating: On Request 7am – 10pm, Monday – Saturday. Please call 0330 053 8149 to request a journey. Please give us as much notice as possible that you’d like to travel.

Pick Up/Drop Off – Selly Oak: Station Entrance. 

Drop Off/Pick Up – Queen Elizabeth: Bus stop QA on hospital grounds.

Click here to view a guide to travel to/from the hospital on public transport

Reaside Clinic, Birmingham

Pick Up Location:  Longbridge Rail Station, B31 4HG

Operating: On Request 7am – 10pm, Monday – Saturday. Please call 0330 053 8149 to request a journey. Please give us as much notice as possible that you’d like to travel.

Pick Up/Drop Off – Longbridge: 45/47 bus stop on Longbridge Lane.

Drop Off/Pick Up – Reaside Clinic: Main Entrance.

Bus Alternative: Kev’s Cars & Coaches, bus service 19.

Royal Orthopaedic Hospital, Birmingham

Free Parking Location: Selly Oak Park and Ride, B29 6SR

Operating: On Request 7am – 10pm, Monday – Saturday. Please call 0330 053 8149 to request a journey. Please give us as much notice as possible that you’d like to travel.

Pick Up/Drop Off – Selly Oak: Station Entrance.

Drop Off/Pick Up – Royal Orthopaedic: Whitehall Lane bus stop on Bristol Road South.

Bus Alternative: National Express West Midlands bus service 61 and 63.

Russells Hall Hospital, Dudley

Free Parking Location: Stourbridge Junction Park and Ride, DY9 0YQ

Operating: Shuttle Service 7am – 10pm, Monday to Saturday.

Pick Up/Drop Off - Stourbridge Junction: Station Forecourt.

Drop Off/Pick Up - Russells Hall: Near bus stop RA on hospital grounds.

Click here to view a guide to travel to/from the hospital on public transport

Tamarind Centre, Birmingham

Pick Up Location: Small Heath Rail Station, B11 2PN.

Operating: On Request 7am – 10pm, Monday – Saturday. Please call 0330 053 8149 to request a journey. Please give us as much notice as possible that you’d like to travel.

Pick Up/Drop Off – Small Heath: Small Heath Station Bus Stop, Golden Hillock Road

Drop Off/Pick Up – Tamarind Centre: Near Main Entrance

West Heath Hospital, Birmingham

Pick Up Location: Northfield Rail Station, B31 2QH and Longbridge Rail Station, B31 4HG

Operating: On Request 7am – 10pm, Monday – Saturday. Please call 0330 053 8149 to request a journey. Please give us as much notice as possible that you’d like to travel.

Pick Up/Drop Off – Northfield: Bus stop on the station forecourt.

Pick Up/Drop Off – Longbridge: 45/47 bus stop on Longbridge Lane.

Drop Off/Pick Up – West Heath: Lilley Lane stop on Rednal Road.

Bus Alternative: National Express West Midlands bus service 48.

West Midlands Rehabilitation Centre, Birmingham

Free Parking Location: Selly Oak Park and Ride, B29 6SR

Operating: On Request 7am – 10pm, Monday – Saturday. Please call 0330 053 8149 to request a journey. Please give us as much notice as possible that you’d like to travel.

Pick Up/Drop Off – Selly Oak: Station Entrance. 

Drop Off/Pick Up – WM Rehabilitation Centre: Bus stop SF on Raddlebarn Road.

Bus Alternatives: National Express West Midlands bus service 61 and 63.

Zinnia Centre, Birmingham

Pick Up Location: Hall Green Rail Station, B28 8JX.

Operating: On Request 7am – 10pm, Monday – Saturday. Please call 0330 053 8149 to request a journey. Please give us as much notice as possible that you’d like to travel.

Pick Up/Drop Off – Hall Green: Station Drive

Drop Off/Pick Up – Zinnia Centre: Showell Green Lane, Phipson Road Bus Stop,

Bus Alternative: National Express West Midlands, bus service 6.

Birmingham Heartlands Hospital / Sandwell Hospital / Solihull Hospital / University Hospital Coventry
While we would love to provide this service to all major hospitals, however, we do have limited resources and drivers. The key hospitals not served still have excellent public transport links in operation so we have designed the shuttle service to meet the needs of those that have capacity issues or where there is a reduction in service.

The following hospitals are not served by free shuttles but we have provided the detail of the public transport operating.

Heartlands Hospital, Birmingham

Key workers


We know that it is vital for key workers to be able to get to work and to help us to make sure appropriate transport services are available please fill in this survey.

Complete survey

Redeployment survey


We know that key workers are being redeployed to the Nightingale Hospital during this time and need to get to the NEC to provide these essential services. 


To help us make sure appropriate transport services are available during this time please complete this survey. 

Complete survey

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